Need to speak with us? We are available Monday to Friday 9:00am - 17:30pm. You can use one of the following options below to get in touch or you can start a live chat by clicking on the envelope pop up at the bottom right of the page. 

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FAQ - General


What size mattresses do we stock?

We currently stock all UK size mattresses 

Single Mattress - W90cm x L190cm (3ft) 

Small Double Mattress - W120xm x L190cm (4ft) 

Double Mattress - W135cm X L190cm (4.6ft) 

King Size Mattress - W150cm x L200cm (5ft) 

Super King Mattress - W180cm x L200cm (6ft) 


How much is delivery and how long does it take?

We offer free 48 hour delivery with DX and free 5-7 day delivery for Mattress Disposal with BJS Shipping. We currently only deliver to mainland uk


Can you collect & recycle my old mattress? 

Yes, we'd be more than happy to. Whatever the brand or size (except single) we can collect and recycle your old mattress when we deliver your new eze™ mattress. You can add this option on at checkout for £40. Our two man delivery service will bring a mattress bag to take away your old mattress. If you didn't add the old mattress removal service to your order but would now like to include this, please reach out to our team via live chat by clicking the pink envelope at the bottom right of the page.  



What is the best way to clean a mattress?  

Clean the mattress sleep surface with a soft brush or hoover every couple of months. Spills should be absorbed with a dry cloth and sponged with a slightly damp cloth and a mild detergent, should any accidents happen. You can also refer to our mattress care guide here for more info.